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Rest and Fly booking information

NOTE! Currently we have some technical problems with the booking system. You may receive a message implying that the hotel is fully booked, although it is not. If you receive this notice, please contact us on info@restandfly.com or 08-550555 05 and we will help you with the booking.

Your booking can be altered free of charge up until 24 hours before the check-in time for your booking. Rooms can be cancelled up until 24 hours before the check-in time for the booking for a fee of SEK 80. For cancellations 0–24 hours before the check-in time for the booking 20 per cent of the amount is repaid. For cancellation after the check-in time for the booking or if the room is not used, none of the amount is repaid.

To book by phone, you call +46 8-5505 5505. For phone bookings of accommodation more than 48 hours ahead there is a phone booking charge of SEK 50. When you book by phone, you pay by paying money into our bank giro account within 14 days from when you made your booking. Our phone booking service is open round the clock expect for between 11.15 and 12.00 (Swedish time), when we are closed for lunch.

Terms and conditions (PDF*)

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Customer information

We are currently receiving a large number of e-mail and calls. Please note that waiting times are therefore longer than normal. If you need to cancel your reservation: e-mail us at reception@restandfly.com, you will get a reply as soon as we have handled your cancellation (within 24 hours).

Information about terms and conditions for changes and cancellations:

  • The room can be re-booked free of charge up to 24 hours before the specified check-in time.
  • The room can be cancelled up to 24 hours before the specified check-in time for a charge of 100 SEK.
  • In the case of cancellations 0-24 hours before the specified check-in time, 80% of the room rate will be charged.
  • In the case of cancellation after the planned check-in time, or if the guest does not show up, the full amount will be charged.

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